Each Vibe Central art print is made to order, ensuring the highest quality craftsmanship. Your print is carefully produced within 24 hours of placing your order, with the full production process—including framing, packaging, and final preparations—typically taking 1-5 business days before your order is ready to ship.
Estimated Delivery Times
Once your order is shipped, you can expect delivery within the following timeframes:
- United Kingdom: 6-7 business days
- United States: 7-9 business days
- Europe: 7-10 business days
- Rest of the World: 10-14 business days (varies by location)
Please note: Delivery times are estimates based on business days and do not include weekends or public holidays.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can use this information to track your package and stay updated on its delivery progress.
Shipping Carriers & Potential Delays
We partner with trusted shipping providers to ensure safe and efficient delivery. However, please be aware that unexpected delays may occur due to:
- High seasonal demand
- Carrier service disruptions
- Customs processing for international orders
- Weather conditions or unforeseen logistical issues
We appreciate your patience and kindly note that once your order has been dispatched, delivery timelines are at the discretion of the shipping provider.
International Shipping & Customs
For international orders, customs clearance times vary by country. Any import duties, taxes, or additional fees are determined by local authorities and are the responsibility of the customer. If your package is held by customs, we recommend reaching out to your local customs office for further information.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please:
- Check your tracking link for updates.
- Allow extra time for potential shipping carrier delays.
- Contact us if your package is significantly delayed or missing. We will work with the carrier to locate your order and assist where possible.
We are not responsible for lost or stolen packages once marked as "delivered" by the shipping provider. If this occurs, please check with your local courier or neighbors in case of misdelivery.
Address Accuracy & Delivery Issues
To ensure a smooth delivery process, please provide an accurate and complete shipping address when placing your order. We are not responsible for orders delayed or returned due to incorrect or incomplete address details. If an order is returned to us due to an incorrect address, additional shipping charges may apply for resending.